Last updated: March 5, 2026
smashscrap.ca Ltd (“SMASH”, “we”, “our” or “us”) is the data controller responsible for the personal information collected through this website. SMASH acts as a facilitator connecting you with independent recycling partners and is not a party to any transaction between you and a recycler. We are committed to protecting your privacy in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, US state privacy laws.
This policy applies to all public websites owned and operated by smashscrap.ca Ltd.
When you submit a form on this site, we collect:
We collect and process your personal information based on your express consent, provided when you check the consent box and voluntarily submit a form on this website. Your consent covers the specific purposes described in Section 3 of this Policy.
You may withdraw your consent at any time by contacting us using the information below. Withdrawing consent may affect our ability to process your request. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.
We use your information to:
We may share your information with:
We do not sell your personal information to third parties for marketing purposes.
If you consent to receive SMS/text messages from us (by checking the SMS consent box on our forms), we may send service-related messages from 1-855-762-7474 (1-855-SMASH-74) or 343-337-6274 (343-33SMASH), including:
Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase or service.
You may opt out at any time by replying STOP to any message. Reply HELP for assistance.
No mobile information, SMS consent data, or text messaging originator opt-in data will be shared with third parties or affiliates for their marketing or promotional purposes. We may share information with service providers that help deliver SMS (e.g., messaging vendors, telecom providers) under appropriate restrictions.
For full details, see our SMS Terms & Conditions.
Our servers and some of our service providers are located in the United States. If you are a Canadian resident, your personal information may be transferred to, stored, and processed in the United States or other jurisdictions outside of Canada. Personal information stored outside of Canada may be subject to the laws of that jurisdiction, including lawful access by courts, law enforcement, and government authorities.
By submitting your information, you consent to this transfer. Regardless of where your information is processed, smashscrap.ca Ltd remains responsible for personal information under our control and ensures it receives a comparable level of protection consistent with the requirements of PIPEDA.
We implement reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the information we collect, including encrypted data transmission (HTTPS/TLS) for all pages and form submissions.
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.
We retain your information for as long as necessary to fulfill the purposes described in this policy, typically up to 24 months from submission. We periodically review our retention periods to ensure we only keep information as long as necessary. Identity documents may be deleted sooner once verification is complete.
You may request deletion of your data at any time by contacting us. Upon receiving a valid deletion request, we will delete or anonymize your personal information within 30 days, unless retention is required by law.
Depending on your jurisdiction, you have the right to:
We will respond to all rights requests within thirty (30) days. If we need additional time, we will notify you of the reason and expected timeline.
This site uses minimal cookies necessary for form functionality (such as CSRF protection and session management). We do not use advertising cookies or third-party tracking pixels. Server logs automatically collect standard technical information for security and operational purposes.
Our services are not directed to individuals under the age of 18 (or the age of majority in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to promptly delete it.
In the event of a data breach that creates a real risk of significant harm to you, we will notify you and the Office of the Privacy Commissioner of Canada as soon as feasible, in accordance with PIPEDA’s mandatory breach reporting requirements. Notification will include a description of the breach, the types of information involved, and steps you can take to mitigate potential harm. We maintain records of all security incidents involving personal information, whether or not they meet the threshold for notification, as required under PIPEDA.
For Canadian users, we comply with PIPEDA and its ten fair information principles: accountability, identifying purposes, consent, limiting collection, limiting use/disclosure/retention, accuracy, safeguards, openness, individual access, and challenging compliance. Our Privacy Officer oversees compliance. You have the right to access your personal information held by us and to challenge its accuracy.
If you are a resident of California or another US state with applicable privacy legislation, you may have additional rights, including:
To exercise any of these rights, contact us using the information below.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Material changes will be highlighted or communicated through the website. Your continued use of the website after changes are posted constitutes acceptance of the revised policy.
For privacy-related inquiries, to exercise your rights, or to contact our Privacy Officer:
Email: privacypolicy@smashscrap.ca
General: info@smashscrap.ca
Toll-Free: 1-855-762-7474 (1-855-SMASH-74)